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FAQs

General FAQ

Cold Storage Kids Run is an annual running event that aims to encourage the young ones to Eat Healthy and Get Active trough running and the right preparation for the run. 2017 marks the 10th year the event has been organised by ESG, a leading homegrown sports marketing firm.

The Cold Storage Kids Run will be held on Sunday, 28 May 2017 at Palawan Green, Sentosa, from 7.15am to 12.00pm.

The Cold Storage Kids Run will be held on Sunday, 28 May 2017 at PalawanTBC… Green, Sentosa, from 7.15am to 12.00pm.

The Best Dressed Challenge is open to all participants across all Family Fun categories. The objective is to out-dress other participants in the most creative, wacky, wild or original outfits. Three teams will be chosen as Best Dressed Challenge winners of the Cold Storage Kids Run 2017!

 Kids Size XXS XS S M L XL XXL
Chest (cm) 35.56 38.1 40.64 43.18 45.72 48.26 50.8
Body Length (cm) 45.72 49.53 54.61 58.42 62.23 64.77 72.39
 Adults Size XXS XS S M L XL XXL
Chest (cm) 45.72 48.26 50.8 53.34 55.88 58.42
Body Length (cm) 67.31 69.85 72.39 74.93 77.47 80.01

Please ensure that you have selected the correct shirt size during the registration process. Any exchange will be subject to availability.

The Kids Run Expo is where all registered participants will collect their race entry pack which consists of the race bib (number tag) for the child, his/her event t-shirt, a tag for the participant’s parent for identification on the event day and sponsors’ goodies. It will be held on 6 & 7 May, 2017, at Kallang Leisure Park.

On top of that, expect a day of fun, games and activities at the Kids Run Expo!

Registration FAQ

Family Fun Run

  • Limited Edition Cold Storage Kids Run 2017 Event T-shirt for parent and kid
  • Exclusive Cold Storage Kids Run Bag with Sponsors’ Goodies
  • Race Certificate
  • Kid’s Finisher Medal

Sprint Competitive Run

  • Limited Edition Cold Storage Kids Run 2017 Event T-shirt
  • Exclusive Cold Storage Kids Run Bag with Sponsors’ Goodies
  • Race Certificate*
  • Kid’s Finisher Medal

*Certificates will be mailed to participants after the race. Competitive runners will be graded into three performance bands and receive their respective certificate – Gold, Silver and Bronze.

  1. Online – Start registering your child online
  2. Roadshow

* For online registrations, only credit card payment (Unionpay, VISA & MasterCard) are accepted.

A confirmation slip will be sent to your registered email upon successful registration.

There could be a few reasons why a participant has not received his/her race confirmation slip:

  1. The registration was not successful and therefore the race confirmation slip was not sent
  2. You may have entered your email address incorrectly, hence the confirmation slip was not sent to the correct account
  3. The email has been blocked by the mail server and/or is treated as spam mail

In scenario A & B, the participant may provide the following personal details to info@kidsrun.com.sg:

  • Participant’s Name
  • Participant’s NRIC/ Passport No.
  • Participant’s Race Category

The organisers will reply within three (3) working days.

Alternatively, participants can also call our hotline at 9001 7225, between 10:00am to 5:00pm on weekdays only.

For scenario C, please check your spam mail folder and add our email address into the list of safe senders to ensure successful receipt of future emails.

In mind of safety considerations, we have set a limit on the number of registration per category. Once the category limit is reached, registration for that category will be closed. However, if you would like to place your child on the waiting list, please email us at info@kidsrun.com.sg. We will contact you once there is any available slot in that category.

Please state:

  • Parent’s Name
  • Contact Details (Handphone Number & Email)
  • Desired Race Category

Yes, you can change your child’s race category subject to the race category availability and organiser’s review. Any request for change of category is subject to an administrative fee of S$10 along with any applicable top-up amount.

Unfortunately, race registration fees are non-refundable.

Yes, you may do so. Please ensure that you fill in their full details accurately and ensure that they have read and understood the Rules and Regulations stated on our website.

Unfortunately, no registration will be accepted after registration has closed.

You may be using an outdated version of your internet browser. Please upgrade your internet browser.

If you are still unable to register, please call our hotline at 9001 7225.

If you wish to register another child, please click on ‘Register’ once you reach the unpaid registration page prior to making payment.

Kids Run Fun Fest & Race Expo FAQ

The Kids Run Fun Fest is where all registered participants collect their race entry pack. The race entry pack consists of the race bib (number tag) for the child, his/her event t-shirt, the tag for the participant’s parent for identification on the event day and sponsors’ goodies.

On top of that, expect a day of fun, games and activities at the Kids Run Fun Fest!

The confirmation slip & NRIC/Passport of the participant have to be presented during the entry pack collection at the Kids Run Expo. Confirmation slip can be presented via smart phone, tablets or a digital device. you do not need to print the confirmation slip.

Parents who are unable to collect the race packs at the Kids Run Expo may appoint a representative to collect them on their behalf. All representatives are required to produce the following physical documentation on-site:

Please click here to download the Letter of Authorisation (LOA).

All runners and representatives should check their race packs before leaving the collection counter. In the event of any discrepancy, please notify the counter staff immediately.

Timing FAQ

A replacement for a timing chip is subject to an administrative fee of S$30. Please call our hotline: 9001 7225 before Friday, 8 May 2017 to inform us for a replacement. A spare bib together with a timing chip will be given on the Race Day at the information booth.

Runners may still participate in the race if they have lost, misplaced or forget to bring their timing devices. However, their race timings will not be recorded and will not be eligible for any prize. Please note that runners MUST have their race bibs to enter the race route.

The timing chips are disposable. You do not need to return them to the organisers.

The timing chips have the advantage of recording fast and accurate timing results for participants. In the event that your child’s timing was not recorded, this could be due to following reasons:

  • Chip was not attached to the race bib
  • Chip/race bib not worn/absent during the race
  • Missed check points on timing mats

For further clarification, please contact the organiser at info@kidsrun.com.sg or call the hotline at 9001 7225.

Race Day FAQ

The start and finish points are at Palawan Green, Sentosa.

The exact race-day reporting times will be stated on your race bibs, that you will receive during Race Pack Collection on 6 & 7 May 2017.

There will be announcements at the waiting area next to the Start Point to inform participants to line up at the Start Line prior to their category flag-off. The emcee will provide any additional instructions or information to the participants before the start of the race.

Event details can be found on the information sheet inside the race packs issued during the Kids Run Expo as well as on the event website: www.kidsrun.com.sg

We will review on a case-by-case basis and any requests must be emailed to the Race Organisers at info@kidsrun.com.sg.

Should your child miss his/her flag-off time, he/she may be allowed to join another race category at the sole discretion of the Event Organiser. Participants will not qualify for any awards if they do not run in the category that they have registered for.

Unfortunately, participants who do not complete their race will not be issued the Finisher’s medal and Finisher’s Certificate.

The race bib acts as a passport for runners to take part in the race. The child’s emergency contact details are on the reverse side of their race bibs in case of an emergency. Runners who do not wear their race bibs will not be allowed to participate in the race and they will not receive the Finishers’ Medal or Certificate.

Please approach any event official to report the loss. We will notify the volunteers and emcees to make an announcement when required.

In the event of bad weather, the Organiser reserves the right to delay the commencement of the race, shorten the race or modify the course. However, should bad weather persist, the Organiser reserves the right to cancel the race without any refund of the registration fee and the event will not be rescheduled to another day.

Yes. There will be at least 3 medical posts situated at key locations along the race route and 1 main medical centre located at the event site.

Yes. There will a drinks station located at the event site. Bottled water will also be distributed to all participants at the Athletes Welfare Area (AWA) after they finished the race. In addition, medical posts located along the route are also equipped with bottled water.

The running route at Palawan Green, Sentosa is primarily on its designated tarmac paths and will not include any public roads. The route also provides plenty of rest points and photo positions of the surroundings without posing any danger to the other runners.

Race results are available at the information booth on event day. The emcee will be making announcements once the results are available. The parents of the winner will also be contacted via the contact number provided during registration.

Appeal against the results must be made within 15 mins at the information counter after the results are posted at the Information Booth. An appeal fee of $50 is applicable and an appeal form will have to be completed.

The appeal will be reviewed within 30 mins after it has been lodged. In the event that the appeal is successful, the appeal fee of $50 will be refunded.

For all categories, participant’s certificates will be mailed to the address provided during the registration process. Any certificate mailed to an incomplete or wrong address will be deemed as delivered and will not be eligible for a reprint or redelivery.

There will be no baggage counter at the race site. Please keep all baggage & valuables with you.

All timing results will be uploaded on the Cold Storage Kids Run website within 24 hours.

Please check our travel advisory HERE

No. This year’s route is completely held within the premises of Palawan Green, Sentosa.

Post Event FAQ

Unfortunately, no you may not. All finisher medals are to be collected on race day.

All photos will be uploaded on our Facebook Page: www.facebook.com/kidsrunsg.

You can collect the prize from:

ESG Endurance Sport Pte. Ltd
2 Alexandra Road
#08-00 Delta House
Singapore 159919

All prizes must be collected on weekdays between 29 May and 17 June, 11am to 5pm. Please drop us an email at info@kidsrun.com.sg to arrange a time slot if you are collecting your race packs at ESG.

Left uncollected, the prizes will be donated to charity after 17 June 2017.

Official Sponsors:

Logos-Suppliers

OFFICIAL PARTNERS:

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